We now have a variety of new creations available. Please check out our New Designs page. Also, be sure to check back often -- we have a variety of new products in the design process, which will be released soon.

Can I put Tatouage on textured walls/surfaces?

Absolutely!! It works just as well as smooth surfaces. You just need to take your time to get it into all of the nooks and crannies. My own home has extremely textured walls and it worked beautifully. You may get a few hairline cracks here and there, but that just adds to the natural, hand-painted look.

Can I reuse my Tatouage?

Because Tatouage is a fine quality, high-resolution reproduction of my artwork, it is meant to permanently adhere to the surface for a "hand painted" look. It is not a stencil and cannot be reused.

Can I clean my Tatouage?

Yes. I recommend that you lightly wipe the artwork using a damp sponge if need be. Do not soak it if the design is not sealed. Treat your Tatouage as if it really were hand painted. Do not scrub it or use harsh chemical detergents.

When do I need to seal my Tatouage?

You should seal your Tatouage with several coats of clear acrylic spray when it is applied to semi-gloss surfaces, furniture, floors, floor canvases, high moisture areas or any generally high traffic area. You do not need to seal it when applied to walls that are painted with a low sheen paint.

How long will my Tatouage last?

Your Tatouage should last indefinitely if applied according to the directions. Remember that sealing it will prolong its durability.

Are there any surfaces that Tatouage is not intended for?

The main thing to keep in mind is that Tatouage is not waterproof. It should not be applied to sinks, toilets, showers, bathtubs, etc. It can be used on walls and tiles in bathrooms, but should be sealed to protect it from high humidity.

What is the best surface/paint to apply Tatouage to?

Tatouage will not stick to a high gloss paint. Tatouage is best when used on a flat or satin paint. If you have a semi-gloss or high-gloss paint try using the water/vinegar mix or using a light grain sandpaper to the surface you are applying the Tatouage to (make sure to wipe down your wall to remove the residue).

Can I put my Tatouage on mirrors and/or glass?

Yes, but because you cannot seal on mirrors and glass your Tatouage may not last forever. Be careful not to scrape the artwork and it should last for quite some time. I put it on a mirror in the bathroom 2 years ago and it still looks great!! No wear at all!

Can I put my Tatouage outdoors?

You can put your Tatouage outdoors, but should definitely put a good amount of outdoor polyurethane on it to protect it from the elements. Also, remember to clean the surface thoroughly before you apply the artwork.

Can I put Tatouage on top of my Tatouage?

Absolutely! I designed all of the artwork to be used either separately or together. I love to add flowers on top of the leaves, intertwine the vines with the wrought iron scroll or create any combination of looks. Layering the designs only adds to the look of realism. Use your imagination and create your own one of a kind mural!

What if I have trouble applying my Tatouage?

Tatouage should be a very simple process. If you find you are having trouble, wipe down your walls with a 70% Water, 30% Vinegar mix. This will not take off your paint.

How do I remove my Tatouage?

Again, treat your Tatouage is if it really were hand-painted. If you are changing your décor, simply paint right over it. If it is on a mirror or glass you can scrape it off or use nail polish remover. Another method that works is tape. Place the tape over the design, press firmly and try to pull it up with the tape.

Are there any other helpful hints for applying my Tatouage?

• The main thing to remember before applying your artwork is to make sure the surface is CLEAN and DRY.
• If you are applying it to Semi-gloss surfaces you may need to lightly sand the area or do a 70% water/30% vinegar mix and wash down the wall to give it something to adhere to.
• Always READ the directions thoroughly before applying Tatouage.
• Keep the backing on until you are ready to place it down.
• Take your time.
• Have FUN!

How long will it take to receive my order?

Your order will be sent US Priority Mail. Normal delivery time for orders within the US is between 7 & 10 business days. However, due to what has been an overwhelming acceptance of Tatouage, shipping time may extend out to between 2 & 3 weeks.

Do You Ship to Canada?

Yes we do ship into Canada. For Canadian orders, there is a flat shipping fee of $15 (US). Please remember that delivery times can be up to 2 or 3 weeks longer. Also due to the fact that goods are crossing borders, Canadian orders may be subject to GST, PST and duty.

Are there additional shipping charges for orders going to AK and HI or the Caribbean?

Yes. Orders shipped outside of the Continental US are charged and additional $5 (US) for shipping charges.

Do you ship C.O.D.?

Sorry, C.O.D. orders are not accepted.

What kind of guarantee do you have?

I stand behind my product 100%. For a period of 30 days from receiving Tatouage if any of the designs or individual transfers are defective or damaged, or, if you experience difficulty in applying the transfers to a surface please return all the used components and unused transfers immediately. Whilst we endeavour to ensure the highest quality, we will be more than happy to exchange defective, damaged or unused transfers or offer a prompt refund. Due to the nature of the product we cannot offer this return policy once a transfer has been successfully applied to a surface.

Do you refund Shipping & Handling?

For returned product, you will be refunded the full purchase price, less Shipping & Handling.

How do I cancel my order?

To provide the best service to our customers, order processing normally begins the day after we receive your order and many times we ship within 24 to 48 hours. Therefore, to insure the best chance of cancellation, you should call our customer service department within 24 hours of placing your order. The customer service number is published at the bottom of this page.

How can I check on my order status?

During peak order times, orders shipped within the continental US can take up to 3 to 4 weeks to arrive. If it has been LONGER THAN FOUR WEEKS since you ordered, call or email our customer service department for a status update. Contact information is at the bottom of the page.

How do I return my product for a refund?

To insure receiving proper credit, box up the product making sure it is well padded. Be sure to include the original shipping label and all paper work included with your order. Send the package to the address on the original shipping label. Give it about 30-45 days from shipping date to see your credit.

How will my order charge appear on my credit card statement?

All charges appear as "Tatouage".

What is your mailing address?

Tatouage Designs
6798 Crosswinds Drive, #D100 & D103
Saint Petersburg, FL 33710

Can't Find Your Answer?

If you can't find the answer to your specific question, we want to hear from you! Click here to Ask Tatouage. Your question will be emailed to us at Tatouage and we will get back to you as quickly as we can. Thank you.